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All prices stated in the Chileanmade catalog does not include shipping taxes or extra export fees. Every product is paid in USD through PayPal.
Chileanmade reserves the right to reject any purchase you make at this store, it will be subject to our discretion to limit or cancel the order for any reason, without any liability to the purchaser or other intermediary. When an order is canceled we will directly contact the buyer, and return the money paid.
We will make every effort to ship the product within 10 business days after purchase, in case of exceeding the time Chileanmade will contact the customer.
Photographs and Colors: Colors and photographs are for reference, although it is the same product, Chileanmade can not guarantee that this is 100% identical to the author's photograph, as these products are handmade and are not serialized products.
Product customization: Chileanmade gives facilities to the consumers and creative for special orders. The customer should consider that these special products will have different total costs.
Intellectual property: Every product within its respective brand and store is absolutely owned by their respective author, Chileanmade only gives space to exhibit and market their products, while respecting their copyrights, it will only market their product.
Chileanmade is not responsible for the poor performance of external delivery services.
Chileanmade not responsible for any fraud conducted on behalf of Chileanmade, only responsible for any action undertaken in the private website of the company.
Chileanmade is not liable for export duties attached to the product. It is the responsibility of the buyer to assume these expenses with your local customs-house if necessary.
In case of loss and no product is delivered, Chileanmade will make money refund.
Chileanmade works with SSL certificates to ensure bank security.
Chileanmade is not responsible for any shipping cost. Chileanmade works with a leading company in parcels which maintains its own rules, which are not the responsibility of Chileanmade.
If you are not satisfied with the product, Chileanmade granted within 10 business days for your return. This should be shipped with its original packaging, undamaged, with their labels put and unused. The buyer is responsible for all shipping costs and will be refund with a 100% money compensation or with a new one. You must attached the delivery receipt and Chileanmade receipt. For personalized products, they must follow the same process.
As a buyer I am aware that any shipment may involve external costs, such as customs duties, which assume if necessary.
Chileanmade reserves the right to change its policies.